So/ Auckland, Auckland ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010

“The hotel is perfectly situated right in the heart of the CBD, making it easy to explore all the vibrant attractions nearby.”view full review

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“An exceptional hotel experience with wonderful staff!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-21:00

from 06:00-11:00

Amenities

Public parking is possible at a location nearby at NZD 65 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs NZD 49 per person per day.

There are no cots provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

English, German, Chinese

Number of floors:16

Number of rooms:130

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Collection Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Atelier King Suite Club Signature Access

Max:

2 persons

44 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Studio King Room

Max:

2 persons

34 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Auckland 2.6 km

Airports

Auckland (AKL) 22.5 km

Train

Train Station - Britomart200 m

Train Station - Grafton 2.3 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fine Dining Delight

“The SO restaurant offered an exquisite fine dining experience, with each dish impeccably prepared and truly delicious.” view full review

Relaxing Oasis

“The basement pool and spa were perfect for unwinding after a busy day. The atmosphere was serene, and I loved the tranquil vibe.” view full review

Luxurious Accommodations

“My room was incredibly spacious and luxurious, featuring a large, comfortable bed and a highlight bath that provided the ultimate relaxation.” view full review

Breakfast Bliss

“The hotel breakfast was the best I've had in years, especially the fresh orange juice machine which made mornings delightful.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Spa & Leisure

Indoor swimming pool
Night club
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010

Map view

Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

1.3 km

Park

Auckland War Memorial Museum

2.2 km

Gallery

Auckland Art Gallery Toi o Tamaki

700 m

Viaduct Harbour Ave

Viaduct Harbour

1.2 km

Square

Aotea Square

1.3 km

Museum

New Zealand Maritime Museum

1.2 km

Park

Albert Park

700 m

Stadium

Spark Arena

1.5 km

Theatre

Aotea Centre

1.3 km

Auckland CentralNew Zealand

Queen Street

1.9 km

Public Building

Auckland Town Hall

1.3 km

Event hall

SKYCITY Auckland Convention Centre

1.3 km

Square

Vulcan Lane

700 m

Library

Central City Library

700 m

Church

St Matthew-in-the-City Church

860 m

Church

St Patrick's Cathedral

1.3 km

Event hall

ANZ Viaduct Events Centre

970 m

Shopping Area

Victoria Park Market

2.1 km

Harbour

Princes Wharf

610 m

Church

St. Paul's Church

1.0 km

Square

Wynyard Quarter

1.2 km

Bridge

Wynyard Crossing

890 m

Event hall

SKYCITY Auckland

1.3 km

Nearby

Square

Takutai Square

520 m

Harbour

Queens Wharf

520 m

Level 3 130 Quay Street Waitemata Harbour

Britomart

520 m

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

590 m

Queens Wharf Auckland Harbourfrony

The Lighthouse by Michael Parekowhai

580 m

Ferry Building 99 Quay Street

Ferry Building

520 m

Market

La Cigale Market at Britomart

110 m

Restaurants

Giapo

40 m

12 Gore Street Britomart

Harbour Society

10 m

Corner of Customs East Street and Gore Street

Ortolana

150 m

33 Tyler Street Britomart

Shaky Isles Coffee Co

90 m

22 Customs Street East Excelsior House

Shakey Isles Cafe

90 m

Britomart

Angus Steak House

240 m

8 Fort Lane

Orleans

90 m

48 Customs St East

Pizza Presto

140 m

8 Commerce Street Unit 8

Genta Japanese Dining

130 m

8 Commerce Street

Ima Cuisine

110 m

53 Fort Street City Centre

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

8.5

Location

8.8

Service

9.0

Dining

7.0

Claude

United Kingdom, April 2024

8.6/10

The hotel offers a breathtaking harbor view, but my stay on level 2 had some drawbacks. The service was outstanding, with room service and valet parking making my stay more convenient. The location in the heart of the CBD was unbeatable, but the dining experience lacked variety. Overall, a comfortable stay with fantastic service and a stunning view.

Rooms

8.0

The room with a harbor view was lovely, but being situated on level 2 was a bit noisy at times.

Service

9.0

The service was exceptional, especially with room service and valet parking available.

Location

10.0

The hotel is perfectly located in the heart of the CBD, making it convenient for exploring the city.

Dining

7.0

Although the dining experience was pleasant, I wished there were more diverse options available.

Facilities

9.0

The facilities were great, providing everything needed for a comfortable stay.

Ian

United Kingdom, February 2024

8.2/10

The hotel offers stunning harbor views from the rooms on level 2, but the price for this unique feature may be a bit high. The service is impeccable, with fantastic room service and diverse amenities. You can't beat the central location, though it comes at a premium. Dining with this amazing view is a true delight, despite being pricey. The facilities are modern and convenient, but some additional perks could enhance the value for money.

Rooms

8.0

I enjoyed my stay in a room with a harbor view on level 2.

Service

9.0

The service was top-notch with excellent room service and attentive staff.

Location

9.0

The hotel is perfectly situated in the heart of the city, making it convenient for exploring.

Dining

7.0

Dining with the amazing harbor view was a memorable experience, although a bit pricey.

Facilities

8.0

The hotel offers modern facilities that are convenient, but additional perks could enhance the overall experience.

David

United Kingdom, October 2023

8.2/10

The hotel offers serene rooms with captivating harbor views on level 2. The service is exceptional with a range of convenient amenities. However, there are some noise disturbances. The dining experience is exquisite with original dishes, but prices are a bit high.

Rooms

9.0

The rooms offer captivating harbor views on level 2.

Service

9.0

The service is exceptional with a range of convenient amenities.

Location

8.0

The hotel is centrally located in the heart of the city.

Dining

7.0

The dining experience is exquisite with original dishes, but prices are a bit high.

Facilities

8.0

The facilities are modern and well-maintained.

Richard

United Kingdom, June 2023

8.2/10

The hotel offers a stunning view of the harbor from level 2. The rooms are spacious and modern with breathtaking views, but the price can be on the higher side for some. The service is top-notch with a variety of amenities available. However, the dining options might not be worth the price tag.

Rooms

9.0

The rooms with a harbor view on level 2 are spacious and modern.

Service

9.0

The service was exceptional with a range of amenities to enhance the stay.

Location

8.0

The hotel is conveniently situated in the heart of the CBD with easy access to attractions.

Dining

7.0

The dining experience, particularly the French pastry, is a bit overpriced.